|  Steve and Chris
We're motor sports nuts! About three years ago, we asked ourselves what it would take to build the ultimate motor sports dealership - a dealership at which we personally would love to shop. We set out to create something special. Integrity and a real value are what set us apart from the overstocked stores riddled with salespeople who act like vultures. We're not the biggest dealer just the best. That's the way it's going to stay. 
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 Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"This is by far the absolute BEST dealership of any kind! No pressure, ultra-friendly & informative; just a great bunch of people selling the world's finest motorcycles. I visited five times, bringing different people with me each time, and they've all agreed that this dealership is unlike any other.
I put a deposit on a Dark Monster 696 back in January from Iraq and they kept me informed up until today when it finally came in. The entire buying process couldn't have been smoother or better. Thank you very much Josh, Tony, Luis, and everyone else! "
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| By: SHAWN SURPRISE,AZ |
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"I can't believe how cool the staff was here. No pressure what so ever. My 9 year old daughter left with a litte toy motorcylce, cookies, and a cold water bottle.
To be honest i ended up buying a 2003 Triumph Boneville from a private party but I will be returning here for all my service. These guys were very helpful and answered all my questions.
David Vaughan-Professional Musician
www.davidcvaughan.com"
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| By: David Phoenix,AZ |
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"I just want to thank everyone at the shop for always being professional and friendly. I’ve been around motorcycles and bike shops for a number of years and have never felt so at home and comfortable. I first used the shop when I needed work done on my 996, and Just recently bought a new Ducati. The staff and ownership of the Ducati Superstore is the best I`ve seen, they always exceed my expectations, I always feel like more than just a customer to them."
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| By: mark phoenix,AZ |
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"Ryan Peacock can be a goofball, but when he puts his mind to it he can deliver for the customer. He knows a lot about parts, product sizing, what consumers want and is always willing to help. Eric Hancock has been nothing but helpful and is always willing to put in extra work, stay a little later, and work a little harder to keep me happy with my bike. I will never go anywhere else to have my bike worked on. And every other bike I buy from here on out will be purchased at the Ducati/Triumph Superstore. Thanks guys, it's always fun times coming in and seeing you. Thanks for keeping me coming back :)"
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| By: Angeline Gilbert,AZ |
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"Don't ever fire Josh, Ryan, or Jeff no matter what they do! Those guys are great! Thanks guys! Mike"
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| By: Mike Phoenix,AZ |
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"The service and parts department are excellent. Staff is always helpful and looking to make sure everything is right. Keep up the good work!"
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| By: Steve prescott,AZ |
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"The Ducati Superstore provided the best dealership experience I've ever had. Their commitment to customer service is phenomenal. Eric, Jeff, and the service department went way beyond my expectations to get my bikes completely sorted out. Ryan was great with parts and tires, and Tony in sales even gave my four-year-old son a tour of the store while I reviewed service details with Eric. The entire staff is knowledgeable, friendly, and professional--it's a great environment and is a model for other dealers to emulate.
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| By: David Phoenix,AZ |
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"I've purchased two Ducati's here over the years. Latest is a 2007 ST3. This dealer has a great product line and very nice and knowledgeable people. They make you feel very special and appreciated. Highly recommended. "
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| By: Anonymous Phoenix,AZ |
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"The Ducati Superstore sets the standard for what every other dealership aspires to achieve. Their sales, service, and parts staff are unmatched when it comes to providing the highest level of customer service I’ve personally ever experienced. You become part of their family as they provide real world personalized service. Their level of professionalism and commitment to support even after the sell is why I bought two bikes in two months. Eric, Ryan , and Josh thanks for the incredible service! "
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| By: Dennis Glendale,AZ |
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"My purchase of a Triumph America was an awesome experience. From the no pressure and very friendly sales staff and right up to the owners and everyone in between I was treated extreamly well. These people talked and dealt with price, financing and service until I was compleatly satisfied and comfortable with the terms of my purchase. This dealership is more than fair and if not already #1 they surely will be. I highly recomend purchasing from this SUPERSTORE. They carry a full line of inventory (eye candy) and even if not purchasing, they will all talk with you. Five stars for me. (I love my new TRIUMPH)"
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| By: Steve H. Phoenix,CA |
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"Glad the Triumph Superstore was open dec 24. got last minute items. enjoying the new ownership and they are getting all our business. They appear to be very committed to their customers and are offering a service that has been absent from the Phoenix area for a long time. great job!
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| By: Anonymous Rat Pack,AZ |
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"THIS WAS ABOUT THE BEST EXPERIENCE IN BUYING AN ATV I'VE EVER HAD, THE SUPERSTORE HAS THE BEST CUSTOMER SERVICE AND SALES DPT I HAVE EVER SEEN. THESE PEOPLE ARE HIGHLY RECOMMENDED. I BASICALLY TOLD THEM WHAT I WANTED & WHAT I WANTED TO PAY AND THE GAVE ME THE DEAL I WANTED WITHIN 5 MINS. NO HASSLES WHAT SO EVER."
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| By: JUSTIN EL PASO,TX |
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"good people good service"
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| By: tim phoenix,AZ |
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"Sales was informative and no-pressure, Parts and Accessories offer very fair prices on top products, and the Service Department has consistently done a great job - keeping my Ducati in peak performance, and sharing their knowledge. There are other dealerships in the area, but I recommend this one."
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| By: MiMi Phoenix,AZ |
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"I need service done So I hope it is as great as everything else was!!!!"
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| By: joe glendale,AZ |
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"Went two other places closer to my home looking for a Speed Triple and found poor salesman and limited stock. I went the extra distance and was glad I did. Salesman Sean answered my questions without trying to steer me to something I didn't want. Dan in service took the time to go over everything and answers questions without making you feel like you should be a mechanic. I had a great experience at this dealership. Keep up the good work! "
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| By: J. Ahwatukee,AZ |
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"I purchased 2 motorcycles with PIM in 2006 and would recommend this dealer to anyone who is in the market for a motorcycle, motorcycle accessories, or an honest & skillful mechanic. PIM is the best one-stop shop for bikers in Phoenix! "
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| By: Michael Phoenix,AZ |
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"THANKS SO MUCH FOR YOUR SUPPORT IN MY PURCHASE OF A NEW ZX12!
I LEFT APPRECIATED IN SALES, SERVICE AND WITH FINANCING.
I MADE IT HOME SAFE AND WITH NO CRASHES.
I'LL BE BACK FOR MORE FUN IN THE FUTURE "
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| By: KRISTINE PHOENIX,AZ |
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"All of my service work has been done here. They are great! I won't take my bike anywhere else and would recommend them to anyone. Keep up the good work!"
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| By: Anonymous Glendale,AZ |
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