|  E-mail the Owner
Steve and Chris
We're motor sports nuts! About five years ago, we asked ourselves what it would take to build the ultimate motor sports dealership - a dealership at which we personally would love to shop. We set out to create something special. Integrity and a real value are what set us apart from the overstocked stores riddled with salespeople who act like vultures. We're not the biggest dealer just the best. That's the way it's going to stay. Schedule Your Demo Ride Today. Click Here 
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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Great buying experience form both Chuck and Josh. Love the Triumph T-100 and will recommend your store to all my friends. No preasure, just good honest anwsers. "
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| By: Mel sun city west,AZ |
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"I purchased my Triumph Scrambler from these good people last month. I'm impressed with the machine, and also with the quality of service I have received at Triumph Superstore. No pressure to purchase, and no B.S. on the deal. When I had 600 miles and was ready for my first service, I called for an appointment. I dropped the bike off expecting the job to take at least a couple of days, and was surprised to get a call the next day to pick up. Excellent service and no greasy fingerprints.
About the Scrambler.
My first bike was a 1975 Triumph Tiger 750. After so many years I seem to remember the good things about that bike, but can't really forget the problems either. I was turned on by the appearance of the new Scrambler. My only real concern was that beauty might just be on the surface. I can say now with no reservations that this machine is as nice to ride as it is to look at. It has all the balance, response and power you would expect from a cross country 'Trials' bike. This is definately not just a pretty picture intended to reel in the retro crowd, this is a bike of substance. Check it out.
Thanks again to Chuck, Josh and the rest of the Professionals at the Superstore.
Sincerely
Daniel Benton
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| By: Daniel phoenix,AZ |
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"I recently bought a new GT1000 from the Ducati Superstore in Phoenix. What a great place! I have acquired over 50 motorcycles of all brands in my lifetime; and I've never had a more satisfactory purchase experience. Josh Ledlow and Chuck Cherrier in the Sales Department handled the negotiation and transaction details in a professional manner. Chris and the others that I talked to in the Service Department were quite knowledgeable and helpful. In fact, everone I met at the dealership were pleasant and courteous to me (and to my wife who waited patiently in your comfortable showroom throughout).
Thanks.
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| By: Anonymous Prescott,AZ |
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"I just wanted to take a minute and tell you how impressed I was with my recent recall updates on my 1098. Eric, Ryan, and Jason, were true professionals, and made me glad I called the old Phx International phone number to see if you guys were a Duc dealership again. I have bought alot of bikes, cars, and I can't remember being so impressed with the genuine interest in every detail from everyone I came in contact with. the bike came back just like it left, CLEAN! something that always never happens in my experience with dealership service monkeys. Anyway, keep up the good work. "
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| By: Mr. Phx,XX |
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"Wanted to drop a quick line and say thanks to both Chuck and Josh, my salesman. Picked up a new 848 this week and couldn't be happier with the overall experience. The dealership is not the closest to my house, but the relationship between customer, sales, and service is what's most important to me. I like the atmosphere there and the open service bays.
Thanks again... now I'm trying to get a friend to get off the fence and buy the same bike from you guys!"
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| By: Anonymous Phoenix,AZ |
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"Dear Steve and Chris,
Last year, we bought a 2008 Ducati 1100 S at your dealership--it was a great experience. This month, we bought a 2009 Triumph Bonneville SE. Although we expected a similar experience to last year's, it was even better this time around. With personable and knowledgable assistance from Chuck, Trevor, Ryan and Jason, we were provided with another pleasurable motorcycle purchasing experience. We're getting close to the Ducati's 7,500 mile service and wouldn't think of going anywhere but back to your dealership. Keep up the good work! Larry & Suzy"
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| By: Larry Phoenix, AZ 85016,AZ |
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"Trevor in sales was FANTASTIC. I have had other sales guys in the past purchases with your 7th st store. This guy is by far and away the best. Always helpful, always pleasant. he made the sale. Ducati-XXXXXXXXXX paled when comapred to this guy. PS I LOVE my sport 1000s"
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| By: martin scottsdale,AZ |
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"I was having trouble getting financed through another store owned by this company. One day I got a call from Chuck, who was able to finance me through one of their banks. He got me a great deal on the exact style of bike I was looking for- a Triumph America. Not only that, but he worked with my busy schedule to actually have Steve deliver the bike to my home in Casa Grande! Chuck, Steve, and Trevor went above and beyond anything I could have expected. They have earned all of my future business and referrals. They really do care about the customer. Never in my life have a I experienced such great customer service. In my experience, salesmen are typically slimeballs and only concerned with how much money they can get out of you (especially the dealers down in Casa Grande). Chuck and Trevor are the complete opposite, and really showed an interest in my situation and how they could help me get the bike I wanted. Great job, guys! You have earned a customer for life! P.S.- The bike rides amazing, it is a sweet f'ing ride, man!!!! "
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| By: Peter Casa Grande,AZ |
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"To the Staff of the Triumph Superstore,
I showed up from the southwest corner of the state torn between a couple of bikes, and ended up leaving with the best of both worlds, a Triumph Thruxton. Not only am I extremely happy with the bike, but the service was unlike any I've received in my previous 2 bike purchases. Everyone that we came in contact with at the dealership genuinely wanted to help, as a result my girlfriend and I had a great bike experience and will be back, even if it means coming across the country to do so. I would like to add a special thanks to Nate for being extremely knowledgeable of all the extras we got; and to Trevor for all of the insight on the bike and the amount of time he spent with us, even being one of the only sale people on an extremely busy day. I also would have never expected lunch either, but they had burgers, chili dogs, and all of the sides. I couldn't express how happy I am with my experience at the superstore.
I will be back for the next one!!!
Blue skies,
Johnny"
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| By: Johnny Yuma,AZ |
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"I had a lot of aftermarket parts in my head wasn't even sure if they made them. Nate looked through a bunch of books with me till i found what i wanted everyone there was really sharp on everything about my bike. The whole thing was a good time. Thank you guys. "
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| By: Marciano Surprise,AZ |
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"Great Atmosphere, Great People, Excellent Service! DO NOT EVEN THINK of going anywhere else! Go down and see Chuck at Triumph Ducati Superstore. He will work REAL hard to earn your business. Like the commercial says, you will get spoiled rotten there!"
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| By: Robert buckeye,AZ |
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"I've been treated with a high level of respect by Chuck, Tony, Jeff, Jason, and the rest of the crew at the store ever since day one, and now I've spent over $30,000 at the store! Other Triumph stores in the area have tried to earn my business, but Chuck and Tony always find a way to keep me buying at TSS, while Jason, KT and the crew make sure every off the wall repair and request is taken care of in a timely manner. The Parts and Accessories guys are awesome as well.
Take it as a compliment guys, when someone who at 24 years old has owned 12 cars and 3 bikes commends you. I've seen it all from dealers, lying, cheating, deceitfulness, and blatant disregard for ethics.
Your staff exemplifies how to earn, keep, and make a high maintenance customer like myself happy.
Anyone considering a Triumph, Ducati, or Kawi in Phoenix owes it to themselves to call these guys before their next purchase."
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| By: John Phoenix,AZ |
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"Dear Trevor and Chuck,
Thanks for all the great work you did getting me a smoking deal on my 2008 Triumph Tiger. You guys are great!!!
You guys worked beyond the call of duty to get me the best price on the bike and a great deal on financing.
Sincerely,
Pete Ruddy"
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| By: Anonymous Casa Grande,AZ |
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"Your sales staff, namely Chuck, is hands down the best staff that I have ever worked with. I found a bike that I was interested in on CycleTrader.com. I called the number and spoke with Chuck. He said he didn't have that bike but I may be interested in anohter. The entire deal was worked over the phone! Chuck took my credit app, personal info, called me back about 2 hours later and said all I had to do was come in, sign the paperwork, and be off! I was in and out in less than an hour! Thanks to Chuck's superlative efforts to meet my personal needs as well as present me with an outstanding bike at an awsome price, I recommend this store to anyone looking to purchase any type of recreational vehicle! I definitely will be back for any powersport needs. If you want a great buying experience, see Chuck at Kawaski Superstore on 7th ST!"
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| By: Wiliam Surprise,XX |
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"I have been a customer of Triumph Superstore from the beginning. They had taken over when it was Phoenix International. They earned my business the hard way through REAL customer service and earning my trust to have someone work on my bike. Eric and Jason in Service go above and beyond to make sure everything is scheduled right and that I am 100% satisfied. The technicians, Chris, Steve, and KT are fantastic and trust them with my life. KT has helped me with some body work recently and actually took the time out to show me how to wet sand/polish. No other shop has ever given me the peace of mind that Triumph Superstore has. Jeff, Nate, and Ryan in parts are always there to help me out with parts especially recently since I laid my bike down in the rain. Its a seamless experience with TSS and I have met many friends there as well. Thank you TSS!! Scott"
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| By: Scott Scottsdale,AZ |
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"salesman trevor very knowledgeable and accommodating.Parts sales persons also knowledgeable and accommodating.Finance Mgr. Chuck also accommodating. Overall very satisfied with this dealership. "
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| By: george . ,XX |
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"My husband and I just bought our second bike from this store! This time it was a bike for me and I couldn't be happier. Tony and Josh are the best in the industry, taking great care of us and ensuring complete satisfaction. My husband loves his Ducati and I love my Kawasaki! Thank you guys for everything and I'll be in soon for my first oil change..."
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| By: TARA SURPRISE,AZ |
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"This is the most incredible staff I have ever encountered in a motorcycle store. The staff gives you the impression of family, working in a small shop that treats each customer as an individual and tries to meet each one's different needs without effort. I am thankful to Josh, Trevor, Jeff (Semper Fi), Nate, Jason and others that I met, who offered to assist me as much as they could. I was even offered the use of one of the staff's personal bikes to get more comfortable if I felt I needed it. I would like to express my heartfelt gratitude to the entire staff at The Superstore for one of my most memorable weekends in years. My wife and I picked up my new HM100s on Friday evening and started home.....I promptly had a mishap that required their assistance! I returned to the shop after they had just closed and was treated with concern and understanding as Josh (the GM) suggested that I leave the bike overnight and pick it up the next morning. Once I picked it up, my wife and I were not able to get anything done over the weekend as we re-discovered what weekends were for.... MOTORCYCLING, on a DUCATI !! VEDI!!
Chuck "
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| By: Chuck Cave Creek,AZ |
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"As I entered your store I was greeted by the nicest young man named Allen. He was very knowledable and answered all my questions. The entire staff made sure I was taken care of and had everthing I needed. I said I would be back in a couple of weeks and I received one phone call to tell me the bike I was interested in was in, no pressure just information, I like that. I came back down and purchesd a 2009 Triumph America. Again the entire staff was helpful and made sure I was taken care of. They made the purchase of my bike and accessories very easy and enjoyable. Thanks to all who helped me and a special thanks to Allen for setting the tone for a very important purchase for me."
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| By: Anthony (Tony) Bagdad,AZ |
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"The weekend after my husband returned home from Iraq, we went bike shopping. We weren't completely sure we wanted to buy anything that weekend but we wanted to get some ideas on prices. We went to the Triumph Superstore after visiting a Honda dealership. Thomas was debating between a Honda CBR 600 and a Triumph Daytona 675. After talking to the sales people at Triumph, not only did we decide on the Daytona, but we walked out with it that day! The employees at the store were so helpful and knowledgable that we just couldn't pass the bike up. Since we live in CA, we had to take the bike to a different dealership to get his first service done.....needless to say, we will be making the drive to Phoenix for every other service!! I wanted to order a fender eliminator kit and frame sliders for my husband's birthday, but I didn't want to get them from the other store....so I called Ryan in the parts department and he got the items ordered and shipped to me! Everyone in the store is so helpful and friendly! I'm so glad we have found a reliable dealership! Thanks so much!!--See ya soon!! "
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| By: Dana Twentynine Palms,CA |
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"This is by far the absolute BEST dealership of any kind! No pressure, ultra-friendly & informative; just a great bunch of people selling the world's finest motorcycles. I visited five times, bringing different people with me each time, and they've all agreed that this dealership is unlike any other.
I put a deposit on a Dark Monster 696 back in January from Iraq and they kept me informed up until today when it finally came in. The entire buying process couldn't have been smoother or better. Thank you very much Josh, Tony, Luis, and everyone else! "
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| By: SHAWN SURPRISE,AZ |
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"I can't believe how cool the staff was here. No pressure what so ever. My 9 year old daughter left with a litte toy motorcylce, cookies, and a cold water bottle.
To be honest i ended up buying a 2003 Triumph Boneville from a private party but I will be returning here for all my service. These guys were very helpful and answered all my questions.
David Vaughan-Professional Musician
www.davidcvaughan.com"
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| By: David Phoenix,AZ |
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"I just want to thank everyone at the shop for always being professional and friendly. I’ve been around motorcycles and bike shops for a number of years and have never felt so at home and comfortable. I first used the shop when I needed work done on my 996, and Just recently bought a new Ducati. The staff and ownership of the Ducati Superstore is the best I`ve seen, they always exceed my expectations, I always feel like more than just a customer to them."
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| By: mark phoenix,AZ |
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"Ryan Peacock can be a goofball, but when he puts his mind to it he can deliver for the customer. He knows a lot about parts, product sizing, what consumers want and is always willing to help. Eric Hancock has been nothing but helpful and is always willing to put in extra work, stay a little later, and work a little harder to keep me happy with my bike. I will never go anywhere else to have my bike worked on. And every other bike I buy from here on out will be purchased at the Ducati/Triumph Superstore. Thanks guys, it's always fun times coming in and seeing you. Thanks for keeping me coming back :)"
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| By: Angeline Gilbert,AZ |
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"Don't ever fire Josh, Ryan, or Jeff no matter what they do! Those guys are great! Thanks guys! Mike"
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| By: Mike Phoenix,AZ |
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"The service and parts department are excellent. Staff is always helpful and looking to make sure everything is right. Keep up the good work!"
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| By: Steve prescott,AZ |
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"The Ducati Superstore provided the best dealership experience I've ever had. Their commitment to customer service is phenomenal. Eric, Jeff, and the service department went way beyond my expectations to get my bikes completely sorted out. Ryan was great with parts and tires, and Tony in sales even gave my four-year-old son a tour of the store while I reviewed service details with Eric. The entire staff is knowledgeable, friendly, and professional--it's a great environment and is a model for other dealers to emulate.
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| By: David Phoenix,AZ |
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"I've purchased two Ducati's here over the years. Latest is a 2007 ST3. This dealer has a great product line and very nice and knowledgeable people. They make you feel very special and appreciated. Highly recommended. "
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| By: Anonymous Phoenix,AZ |
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"The Ducati Superstore sets the standard for what every other dealership aspires to achieve. Their sales, service, and parts staff are unmatched when it comes to providing the highest level of customer service I’ve personally ever experienced. You become part of their family as they provide real world personalized service. Their level of professionalism and commitment to support even after the sell is why I bought two bikes in two months. Eric, Ryan , and Josh thanks for the incredible service! "
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| By: Dennis Glendale,AZ |
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"My purchase of a Triumph America was an awesome experience. From the no pressure and very friendly sales staff and right up to the owners and everyone in between I was treated extreamly well. These people talked and dealt with price, financing and service until I was compleatly satisfied and comfortable with the terms of my purchase. This dealership is more than fair and if not already #1 they surely will be. I highly recomend purchasing from this SUPERSTORE. They carry a full line of inventory (eye candy) and even if not purchasing, they will all talk with you. Five stars for me. (I love my new TRIUMPH)"
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| By: Steve H. Phoenix,CA |
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"Glad the Triumph Superstore was open dec 24. got last minute items. enjoying the new ownership and they are getting all our business. They appear to be very committed to their customers and are offering a service that has been absent from the Phoenix area for a long time. great job!
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| By: Anonymous Rat Pack,AZ |
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"THIS WAS ABOUT THE BEST EXPERIENCE IN BUYING AN ATV I'VE EVER HAD, THE SUPERSTORE HAS THE BEST CUSTOMER SERVICE AND SALES DPT I HAVE EVER SEEN. THESE PEOPLE ARE HIGHLY RECOMMENDED. I BASICALLY TOLD THEM WHAT I WANTED & WHAT I WANTED TO PAY AND THE GAVE ME THE DEAL I WANTED WITHIN 5 MINS. NO HASSLES WHAT SO EVER."
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| By: JUSTIN EL PASO,TX |
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"I LOVE MY NEW BIKE,CHUCK AND TREVOR DELIVERED KICK-A** SERVICE AND WORKED HARD TO GET ME ROLLING."
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| By: TOM PHOENIX,AZ |
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"good people good service"
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| By: tim phoenix,AZ |
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"Sales was informative and no-pressure, Parts and Accessories offer very fair prices on top products, and the Service Department has consistently done a great job - keeping my Ducati in peak performance, and sharing their knowledge. There are other dealerships in the area, but I recommend this one."
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| By: MiMi Phoenix,AZ |
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"I need service done So I hope it is as great as everything else was!!!!"
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| By: joe glendale,AZ |
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"Went two other places closer to my home looking for a Speed Triple and found poor salesman and limited stock. I went the extra distance and was glad I did. Salesman Sean answered my questions without trying to steer me to something I didn't want. Dan in service took the time to go over everything and answers questions without making you feel like you should be a mechanic. I had a great experience at this dealership. Keep up the good work! "
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| By: J. Ahwatukee,AZ |
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"PERFECT"
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| By: sttuert ,XX |
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"I purchased 2 motorcycles with PIM in 2006 and would recommend this dealer to anyone who is in the market for a motorcycle, motorcycle accessories, or an honest & skillful mechanic. PIM is the best one-stop shop for bikers in Phoenix! "
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| By: Michael Phoenix,AZ |
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"THANKS SO MUCH FOR YOUR SUPPORT IN MY PURCHASE OF A NEW ZX12!
I LEFT APPRECIATED IN SALES, SERVICE AND WITH FINANCING.
I MADE IT HOME SAFE AND WITH NO CRASHES.
I'LL BE BACK FOR MORE FUN IN THE FUTURE "
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| By: KRISTINE PHOENIX,AZ |
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"All of my service work has been done here. They are great! I won't take my bike anywhere else and would recommend them to anyone. Keep up the good work!"
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| By: Anonymous Glendale,AZ |
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